I suggest adding a division called Civil Assistance.
What: They point citizens in the right direction, answering questions about location, the CP, shops, applications and other city related/legal things.
Who: I would like to be the leader of the division when (if) it is incorporated
Where: Around the city in specified locations marked by something like a sign or a table of some sort.
How: Once again- they answer questions about the city and UU related things.
Why: Well lets see, I have a fail RP customer come into my shop and say: I WANT GUNS! Then he decides to be a good rp'r and ask for some donuts. I hand him one and he gives me tokens... he leaves going into the open doors of the nexus, as i later heard, and getting killed. Than another person comes in saying I would like to buy... then waits... a year later: oh yeas I would like to know where I can apply for CP. Civil Assistance would ICly take care of the city and more or less direction/ general knowledge. OOC: more or less fix fail rp'rs.
P.S: The color of the division would be yellow in the roster.