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Maybe not these ideas specifically but I do like the idea of the dispatcher having a menu similar to that of the police chief but for all government jobs. Where they can view them. Also I always wanted that menu to have unit numbers for each person, that person would know their number because as a government person you would have something in the top left hand corner next to the time saying it.
That would definitely make the job much easier, along with my suggestions. I've actually kept a list myself of everyone and his/her call sign. Sometimes, though, it gets disorganized when several people change jobs. I've had to wipe my list and go through every unit, assigning them a call sign at one point. The only thing I'd have to do myself after this is track which units are sharing a vehicle, and who is doing what.