Help with Open Aura server host or DLL whatever...

[[RG-O] jamiecross5]

I Bought Open Aura and A Server Host but It comes up with some DLL errors this is what an Cloud Sixteen admin said:

"There seems to be an issue with gm_hio. Try uninstalling it and reinstalling it, but there's a chance that your host doesn't allow DLLs or simply gm_hio to be installed, so if that doesn't work make a support ticket asking them to upload the DLL's for you."

I followed all of them steps but its not helpfull, The host said that dlls work no reply from the open aura cloud guy yet,

Any suggestion?